Thursday, September 6, 2012

Persuasion is no Joke: Using Humor to Persuade -- Craig M. Lifton



            Persuasion is the art form used to motivate others into changing the way they think and act. When a persuader begins they first take a inventory of their available tools. They may use fear, or reason to encourage others. Another way to approach persuasion is the use of humor, through things like jokes, satire and even sarcasm. Humor can be used to turn the tide, to motivate people to change their attitudes, to look at things in a different point of view. The comedian Bill Cosby was once quoted as saying “You can turn painful situations around through laughter” The comedian Bill Cosby was once quoted as saying, “If you can find humor in anything, even poverty, you can survive it”. Sometimes people can be educated even through the darkest of issues through humor. Humor as a tool can be used to educate, motivate and alter perspectives but just like many tools if used incorrectly it can hurt or harm the efforts to persuade.
Described as an aid to persuasive messages, by Lyttle (2001), humor is used for advertising and education. Lyttle uses persuasion theory to gauge the usefulness of humor in persuasion situations. Persuasion theory is the systematic approach to the use of persuasion according to Seiter (2004). Lyttle describes how humor is useful in creating positive affect, when people are put into a good mood they easier to persuade and less likely to be disagreeable.  Because of this Lyttle predicts the effectiveness when used in persuasion messages.
When interested in increasing the likability of the source is the issue, Lyttle also recommends the use of humor. The use of humor can help bring to light a different aspect of person while showing the subjects, before unseen values. Lyttle also sights that cartoon humor found in education books leads to a more relaxed environment for learning.
Humor can be used to help build trust in the person or persons using it. If the subject uses self-effacing, making fun of himself or herself, help increase trust and then a persuasive message. Humor can and has been used to help with weak arguments, but measured results in these cases have been considered to be small. Some have called using humor in arguments as “add spice”.
Advertising is seen as a form of persuasion that has used humor extensively according to Cline and Kellaris (1999), which has seen a lot of research. In a survey of advertising practitioners in America, 94% felt that humor was useful in acquiring attention, while 38% believed humor helped with understanding of the issue. Cline and Kellaris remark on the empirical studies that have been done about the use of humor in advertising and the effectiveness of it. Humor helps with the likability of ads but not always understanding. They also say that sometimes there is no advantage of humorous adds over nonhumorous ads.
Cline and Kellaris point out that to predict the impact of humor on advertising, the heuristic-systematic model (HSM) is used. HSM can identify those different approaches of persuasion. A possibility exists that an ad can be effected humor; depending on how the humor is used with the argument. HSM points out that if the humor is important to the comprehension of the ad then it is highly possible it will influence the systematic processing. On the other end, if the humor is not connected then it will have heuristic effects.
If humor is used inappropriately then it may have an inverse effect to issues, according to Cline and Kellaris. For an example used by Cline and Kellaris is in life insurance if humor is used insensitively.
The Army Substance Abuse Program, or ASAP, uses humor to educate soldiers about the evils of the misuse of alcohol. In an article found on www.army.mil, a comedian is used in a mandatory training on post. The comedian, Bernie McGrenahan, puts on his show called ‘Happy Hour’ uses his jokes to educate the soldiers on how he let his life become horrible as a young man through his use of drugs and alcohol. McGrenahan tells them about going to jail for drunk driving to the loss of his brother.
The use of comedy helps drive home the need for the soldiers to think about what they are doing when they start to drink. It also is used to persuade them to look out for each other using terms like ‘Battle Buddy’ and ‘wing man’. The humor never goes over the top but just to a point where it helps build understanding of the subject and persuading the soldiers into making sound judgment calls before they even start to drink. Even as drinking and driving is a very dark subject, many have made the choice to do so. With the use of the comedian, the young soldiers can possibly be persuaded not to make the wrong choices.
As persuasion is a tool, it is not a laser guide tool of complete accuracy. Even if it assisted by humor, there is a possibility that it may not be used correctly or fail to persuade at all. Humor can be used to help people understand a subject in a whole new perspective and possible comprehend the subject more clearly. Humor can be used to build up likability of a subject and or a person. Persuader can use humor to build trust. Humor can be used to help in advertisement, depending on what needs to be advertised. On the other hand humor cannot be used in all situations and sometimes humor can be considered the wrong choice and be looked at as insensitive. Even the United States Army has seen the use of humor in a serious subject like alcohol abuse and drunk driving. Persuasion is the art of altering others way of looking, thinking, or feeling about things and the use of humor to achieve these goals can be a very useful tool used in the right hands.
















References
Cline, Thomas W, & Kellaris, James J. (1999). The joint impact of humor and argument strength in a print advertising context: A case for weaker arguments. Psychology & Marketing, 16(1), 69.  Retrieved December 5, 2011, from ABI/INFORM Global.
Lyttle, J.  (2001). The effectiveness of humor in persuasion: The case of business ethics training. The Journal of General Psychology, 128(2), 206-16.  Retrieved December 4, 2011, from ABI/INFORM Global. (Document ID: 77223102).
Seiter, J. (2004) Perspectives on Persuasion, Social Influence, and Compliance Gaining Boston, MA,  Pearson Education, Inc.
Reese, R. (2011) Happy Hour tour brings comedy relief. Retrieved December 4th, 2011 from http://www.army.mil/article/66947/_Happy_Hour__tour_brings_comedy_relief/

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